How refreshing to read this post by Buffer, my favorite social media tool, on measuring the happiness of their customers. It includes metrics on not only the response times to customer requests, but the reaction to those emails from customer service representatives. As I have said many times, metrics are available around every corner with […]
Read more "Blog Post: How Do You Measure Customer Satisfaction?"I love my iPhone as much as the next Apple fan, but there is a lot of time to wait in between new product launches. Of course, that allows a ton of time for prognostication and waffling back and forth for members of the web media. Which brings me to this article by CNN in […]
Read more "Blog Post: The Future of #Mobile"There are some amazing pieces of software hitting the iOS app store every day. Some allow you to manage your work effectively, others integrate social media easier, while others help the seconds tick by faster. There is an altogether new category of apps, however, users are getting to know. Apps that make you wait just to try […]
Read more "Blog Post: Hurry Up and Wait In Line!"My wife is so loving. She didn’t quite understand the nerdiness she married nearly seven years ago. Dinner conversations about the societal metaphors of The Dark Knight were not something she signed up for, yet she has endured. Thank you Karyn, I really appreciate it. When I dove head-first into mobile technology, she was barraged […]
Read more "Blog Post: Will My Wife Use It?"The incumbents will always do anything their power to stave off the challengers. Whether you are the senator from the great state of wherever, or the team lead, as an entrenched veteran in your area of expertise you must fight to keep your edge. My mind wandered to that axiom when reading the comments of […]
Read more "Blog Post: How Do You Measure Up?"Many a developer has developed a mobile application using Bootstrap, but was it while you were attending the first grade? Check this video out and remember this name folks. Something tells me this young lady will be making a name for herself in the years to come. By the way, this should also function as […]
Read more "Blog Post: Remember Zora Ball"Having been a part of “geek” culture for quite some time, it has been a true revelation to see the “geekification” of our entire society in the last few years. Instead of seeing the negative connotations associated with the term, I chose to see what separated us geeks from the crowd: we loved data. Data […]
Read more "Blog Post: Data Makes Us All Geeks"What happens when the first video-game generation grows up? They turn everything into a game. Some have deemed this phenomenon the “gameification” of products. There have been varying levels of success with this concept, but I would argue the strategy has been a win. In this All Things D article, a new mobile app titled Shopkick is reviewed by […]
Read more "Blog Post: Location Based Rewards"Leave it to the folks at MIT to organize an open-source hackathon for the betterment of our health. Please check out this highly encouraging view into some of the greatest minds in software as the try to use the ever increasing amount of data we are gathering about human physiology. This is what happens when […]
Read more "Blog Post: Please Hack My Body"It is a question as old as time: what are we willing to offer as compensation for access to the things we want? Some ask for your time viewing their ads, others want payment. We have even created models where we have to do both (I know, crazy right?). Enter Selectable Media, a new platform […]
Read more "Blog Post: What Would You Pay For Access?"
Chris Murman 