The situation is paralyzing in every sense of the word. I enter a meeting or work conversation with a certain expectation and criteria for success. Most likely, I’ve done my research and prepared for the person or people I will be interacting with. The readiness gives me ammunition for possible responses, retorts and balls to […]Read more "Conflict doesn’t have to be a four-letter word."
“I feel like I’m too busy writing history to read it.” – Kanye West. Besides the fact that this is an amazing quote, the line perfectly describes what the last month of my life has been like. My workload in the office can simply be described as “over-extended”. Bottle Rocket was extremely busy in the […]Read more "How I Made My Hardest Month Of Work Easier"
#Scaling I see that hashtag in my Twitter feed on an almost daily basis. Either from startup founders who want to grow their business more in the coming feed or from Agile leaders who want to help make their framework more consistent at the office. Scaling is big business right now because if you can […]Read more "Some Things In Agile Don’t Scale"
Karen Armstrong was frustrated. Having joined a convent at the age of 17 and committing to a life of poverty and service, she wasn’t succeeding in the ways she thought she would. A nun is only as good as the quality of her prayers, she stated, and hers were lacking. So after 7 years, she […]Read more "What Will It Take To Build A Team Of Compassionate People?"
Willful blindness: a term used in law to describe a situation in which an individual seeks to avoid civil or criminal liability for a wrongful act by intentionally putting his or herself in a position where he or she will be unaware of facts that would render him or her liable. That’s a pretty severe accusation […]Read more "Are you afraid to raise your hand and speak up? You’re not alone."
We are officially UX crazy, and for good reason. Software cares for users in a way I wasn’t sure was even possible, thanks to the litany of work done to care for them. I thought about it recently when I saw this amazing tweet: That is care in a nutshell. Empathy is not reached in […]Read more "I’m Chris Murman, Team Experience Strategist"
Book tours can sometimes make for tough presentations. The author wants to whet the appetite of the audience to elicit more purchases without giving too much away. The audience wants to hear from the speaker about exciting topics without hearing the words “buy the book” more than once. Yet, when you have a speaker like […]Read more "Don’t Let The Cuckoo Effect Ruin Your Organization"
Growing up, I had a hard time with the word “humility”. Much of my adolescence was what I would call a charmed life and good things had a way of coming my way (even in the face of defeat). This led to me learning humility the hard way as an adult — by falling on […]Read more "Being ‘Humbled Well’ Is Very Different Than ‘Living With Humility’."
Gotta love the Internet when it get’s its collective undies in a twist at a business. This was basically my entire Twitter feed for the last 48 hours:Read more "People Lost Their Mind Over Apple Pay This Weekend"
It’s happened more than I’m willing to admit. Standing before the team, I’m faced with an issue that I have to address. A company policy we have was not being followed by one of my team members, and I needed to call this person out and make sure it doesn’t continue. Instead, I sat back waiting […]Read more "How Has Passivity Crept Into Your Teams?"