Willful blindness: a term used in law to describe a situation in which an individual seeks to avoid civil or criminal liability for a wrongful act by intentionally putting his or herself in a position where he or she will be unaware of facts that would render him or her liable. That’s a pretty severe accusation […]Read more "Are you afraid to raise your hand and speak up? You’re not alone."
We are officially UX crazy, and for good reason. Software cares for users in a way I wasn’t sure was even possible, thanks to the litany of work done to care for them. I thought about it recently when I saw this amazing tweet: That is care in a nutshell. Empathy is not reached in […]Read more "I’m Chris Murman, Team Experience Strategist"
Book tours can sometimes make for tough presentations. The author wants to whet the appetite of the audience to elicit more purchases without giving too much away. The audience wants to hear from the speaker about exciting topics without hearing the words “buy the book” more than once. Yet, when you have a speaker like […]Read more "Don’t Let The Cuckoo Effect Ruin Your Organization"
Growing up, I had a hard time with the word “humility”. Much of my adolescence was what I would call a charmed life and good things had a way of coming my way (even in the face of defeat). This led to me learning humility the hard way as an adult — by falling on […]Read more "Being ‘Humbled Well’ Is Very Different Than ‘Living With Humility’."
Gotta love the Internet when it get’s its collective undies in a twist at a business. This was basically my entire Twitter feed for the last 48 hours:Read more "People Lost Their Mind Over Apple Pay This Weekend"
It’s happened more than I’m willing to admit. Standing before the team, I’m faced with an issue that I have to address. A company policy we have was not being followed by one of my team members, and I needed to call this person out and make sure it doesn’t continue. Instead, I sat back waiting […]Read more "How Has Passivity Crept Into Your Teams?"
satisfice (ˈsadəsˌfīs) – verb – To accept an available option as satisfactory. Anyone who has cleaned their house recently knows the definition of this word. You didn’t pull out toothbrushes and spend all weekend on your hands and knees. You cleaned until you were satisfied with the state of whatever room you were in, and moved on. […]Read more "‘Satisficing’ Is The Best Word Your Team Didn’t Know Existed"
It is not an exaggeration to say that I have spent my entire life around coaches. I used to think it was because we just went to the church all coaches in my town attended as a child. Small town politics aside, it was more than that. My dad was just one of those dudes […]Read more "Regardless Of The Sport, We Are All Coaches"
It’s 10:42 in the evening here in Dallas and I am a little frazzled, so to speak. One of the apps I help shepherd just shipped a release but has another one coming right behind it. Another product has — by far — it’s biggest releases shipping in a couple of weeks. I just got […]Read more "Can Positivity Help Your Agility?"
Suppose I offered you a chance to win $100. In a box, you have 90 balls to draw from. Of that number, 30 are red in color and the remaining 60 are either black or yellow. Kicker is I won’t tell you what that mix is. If I were to offer you two different wagers, […]Read more "Solving The Paradox Of Unknown Risk"